Windfall Enterprises (Windfall) is the company that provides the GAINS software as a SaaS on the cloud.

At Windfall Enterprises (Windfall) , we take privacy very seriously. We have updated our privacy policy (Policy) to ensure that we clearly communicate to you how we treat your personal information.

The defined terms in this Policy have the same meaning as in our Terms of Use which should read be together with this Policy. By accessing our Website and using our Service, You consent to the terms of this Policy and agree to be bound by it and our Terms of Use.

Windfall collects Your personal information

The Service involves the storage of Data about a company or individual and may include personal information such as the individual's (or Company's) name, address, email address, telephone number, bank account details, taxation details, and accounting and financial information. We may collect personal information directly from You when You:
  • use the Service / register to use the service,
  • Some nominal information may be captured when you visit our Website.

You can always choose not to provide Your personal information to us, but it may mean that we are unable to provide You with the Service.

Windfall may receive personal information from You about others

Through Your use of the Service, we may also collect information from You about someone else. If You provide us with personal information about someone else, You must ensure that You are authorized to disclose that information to us and that, without taking any further steps required by applicable data protection or privacy laws, we may collect, use and disclose such information for the purposes described in this Policy.

Windfall collects, holds, and uses Your personal information for limited purposes

Windfall collects Your personal information so that we can provide You with the Service and any related services You may request. In doing so, we may use the personal information we have collected from You for purposes related to the Services including to:
  • verifying Your identity
  • administering the Service
  • carry out marketing or training relating to the Service
  • assist with the resolution of technical support issues or other issues relating to the Service
  • communicate with You.

By using the Service, You consent to Your personal information being collected, held and used in this way and for any other use You authorise. We will only use Your personal information for the purposes described in this Policy or with Your express permission.

Windfall holds your personal information on servers located in Singapore.

All Data, including personal and non-personal information, that is entered into the Service by You, are located in Singapore primarily by IBM Softlayer, and Your personal information will be routed through, and stored on, those servers as part of the Service. IBM Softlayer complies with relevant aspects of the U.S.-EU Safe Harbor Framework and has certified that it adheres to relevant Safe Harbor Privacy Principles. If the location of our servers change in the future, we will update this Policy. You should review our Policy regularly to keep informed of any updates.

Your personal information while being stored on servers in Singapore, remain within our effective control at all times. The server host's role is limited to providing a hosting and storage service to us, and we have taken steps to ensure that our server hosts do not have access to, and use the necessary level of protection for protecting Your personal information.

Windfall takes steps to protect your personal information

Windfall is committed to protecting the security of Your personal information and we take all reasonable precautions to protect it from unauthorized access, modification or disclosure. Your personal information is stored on secure servers that have SSL Certificates issued by leading certificate authorities. All data transfer is encrypted.
However, the Internet is not in itself the most secure environment and we cannot give an absolute blanket assurance. Accordingly you are required to ensure prudent measures and adopt safe practices when using our Services.

Windfall only discloses Your Personal Information in very limited circumstances

Windfall Enterprises will not disclose the personal information You have provided to us without Your consent, unless absolutely required -- e.g. To comply with any court orders, subpoenas, or other legal process or investigation including by tax authorities, only if such disclosure is required by law and has relevant jurisdiction in Singapore.

Where possible and appropriate, we will notify You in advance if we are required by law to disclose Your personal information.
The third parties who host our servers do not control, and are not permitted to access or use Your personal information except for the limited purpose of storing the information.
This means that, for the purposes of privacy legislation Windfall Enterprises does not currently 'disclose' personal information to third parties located overseas.

Windfall does not store Your credit card or banking details

If You choose to pay for the Service by credit card, Your credit card details are not stored by the Service and cannot be accessed by Windfall Enterprises staff. We have sub contracted the payments to a third party vendor viz. M/s CC Avenues.
Your credit card / bank details are encrypted and processed by a payment gateway through the aegis of M/s CC Avenues. They have rigorous privacy policy which you may wish to review.

Windfall uses cookies

In providing the Service, Windfall utilizes 'cookies'. A cookie does not identify You personally or contain any other information about You but it does identify Your computer.

We and some of our affiliates and third-party service providers may use a combination of 'persistent cookies' (cookies that remain on Your hard drive for an extended period of time) and 'session ID cookies' (cookies that expire when You close Your browser) on the Website to enable a more friendly and intuitive interface by remembering your past preferences.

You are responsible for transfer of Your data to third-party applications

The Service may allow You, the Subscriber, or another Invited User within the relevant subscription to the Service to transfer Data, including Your personal information, electronically to and from third-party applications.
Windfall Enterprises has no control over, and takes no responsibility for, the privacy practices or content of these applications. You are responsible for checking the privacy policy of any such applications so that You can be informed of how they will handle personal information.

This policy may be updated from time to time

Windfall Enterprises reserves the right to change this Policy at any time, and any amended Policy is effective upon posting to this Website. Windfall will make every effort to communicate any significant changes to You via email or notification via the Service. Your continued use of the Service will be deemed acceptance of any amended Policy.